Luggage Storage Waiver and Policy

IMPORTANT: By agreeing with this document, you are entering into a legally binding agreement and relinquishing certain rights. Please read carefully.

I. Customer Acknowledgement and Agreement

• Agreement to Terms: The Customer affirms they have read, understood, and agree to all terms and conditions set forth herein.

• Voluntary Storage: Customer acknowledges that the storage of luggage is voluntary and performed entirely at the Customer's own risk.

II. Condition of Stored Luggage and Exterior Damage

• Inspection and Warranty: The Customer warrants and represents that, prior to tendering the luggage or container to Palm Skys Vacation Services, they have fully inspected the item and acknowledge that:

  • The luggage is delivered to Palm Skys Vacation Services in its current "as-is" condition.

  • There are no broken or damaged components at the time of drop-off, including but not limited to, wheels, handles, pull mechanisms, broken zippers, locking devices, straps, or hard-shell cracks.

• Release for Exterior Damage: The Customer expressly accepts full responsibility for any and all damage to the luggage itself, including superficial wear-and-tear, which may occur or be noted upon retrieval. The Customer releases Palm Skys Vacation Services from any liability for claims of damage to the physical luggage shell, wheels, or components alleged to have occurred while in storage.

III. Assumption of Risk and Release of Liability (Contents)

• General Release: The Customer expressly releases Palm Skys Vacation Services from any and all liability for loss, damage, or theft of the stored contents, including liability arising from the company's ordinary negligence.

• Damaged Contents: The company is not liable for damage caused by the inherent nature of the stored contents (e.g., fragile items, inadequate packing, or spoilage).

• Force Majeure: The company is not liable for losses caused by acts of God, war, terrorism, civil unrest, natural disasters, or other events beyond its reasonable control.

IV. Loose, Unsecured, and Valuable Items

• Loose Items Disclaimer: The company is not responsible for any items not securely contained within the sealed luggage/container being stored. This includes, but is not limited to, items placed on top of or next to the stored bag (e.g., coats, keys, shopping bags, water bottles, Hair clips, Shoes, headphones).

• Valuable Items Exclusion: The Customer is advised NOT to store highly valuable items. Storage of items such as jewelry, cash, precious metals, sensitive electronics (laptops, cameras), important documents, or irreplaceable heirlooms is done at the Customer's sole risk. The Limitation of Liability (Section VI) applies regardless of the item's true value.

V. Prohibited and Hazardous Materials

• Prohibition List: The Customer warrants and represents that the stored items do not contain any of the following:

  • Firearms, ammunition, or weapons of any kind.

  • Illegal drugs or substances.

  • Flammable, explosive, corrosive, or toxic materials (e.g., gasoline, fireworks, hazardous chemicals).

  • Perishable items (e.g., food that will spoil or attract pests).

  • Stolen property.

• Right to Refuse/Inspect: Palm Skys Vacation Services reserves the right to refuse storage of any bag and/or to cooperate fully with law enforcement if a bag is suspected of containing prohibited items.

VI. Limitation of Liability and Declared Value

• Maximum Liability Cap: The company's maximum financial liability for any covered loss or damage to the contents of the luggage is strictly limited to $10 USD] per stored item/bag, regardless of the actual value of the contents. The Customer agrees that this cap represents the agreed-upon maximum extent of the company's financial responsibility.

VII. Retrieval and Abandoned Property

• Required Identification: Customer must present the original storage receipt/tag and valid government-issued photo ID for retrieval.

• Late Retrieval Fee and Appointment: Retrieval of luggage after 6:00 p.m. local time requires the Customer to arrange a specific appointment with Palm Skys Vacation Services.  A non-refundable Late Retrieval Fee of $\$35.00$ USD will be charged for any item retrieved after 6:00 p.m. to cover the necessary dedicated staffing. The luggage will not be released until this fee is paid.

• Abandoned Property: Any luggage remaining unclaimed after [Insert Specific Number, e.g., 30 days] following the scheduled retrieval date will be deemed abandoned property. The company reserves the right to dispose of, sell, or donate abandoned property, and the Customer releases the company from any liability once this holding period expires

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IX. Payments & Cancellation Policy

Cancelations will endure a full charges with no exceptions. Once final payments have been made canceling a order is not possible. By submitting your   payment, you agree to our no cancellation policy and acknowledge any cancellations made considered a FINAL SALE.

Please be aware that some events may be affected by weather conditions. All sales are final.

Thank you for choosing Palm Skys for your vacation needs.

 

🤝 Customer Acceptance

By acknowledging that I have read and understood the terms of this Luggage Storage Waiver and Policy and agree to be bound by them. I further acknowledge that I have received advice to consult legal counsel before agreeing.

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